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Optimal scheduling for the dental practice

Alexander Tolmeijer (Netherlands)

Time: 16:30 - 17:30
Room: DALI (PV5)
Language: English
Chair(s): Alejandro López-Quiroga (Spain)
CERP: 1

Learning Objectives

  • > What are the scheduling principles for a productive and stress free day
  • > Block schedule and pre-blocking: What are the best practices
  • > Language and behaviour of the front office to create the ideal day
  • > How the dentist can ruin the scheduling ability of the front office
  • > Follow-up on non-scheduled patients

Abstract

Managing the schedule in the dental practice is often neglected. By scheduling by design, the dentist can create a more stress free and productive day. The lecture will show a step by step approach to get an effective schedule. The front office will also benefit from a well-designed schedule. The rush hours are more predictable and it will be easier for the dentist to work on time. The lecture will discuss the use of pre-blocking, high energy blocks and quick call lists. Conversation techniques used by the reception and the dentist are also important to get the patient at the ideal time for the practice.

Next Event

FDI 2017
29 August - 1 Septembre 2017
Madrid, Spain

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